Services

Clear, independent mental capacity assessments

Compassionate, in-person assessments delivered by experienced professionals, with clear and reliable reports.

What we offer

Three ways to get the assessment you need

Every option includes an in-person assessment by a qualified professional and a clear, signed report. Choose the timescale that fits your situation.

Within 21 days

Standard assessments

A cost-effective option for non-urgent matters, completed to the same high professional standard.

What’s included

  • In-person mental capacity assessment
  • Visit within 21 days
  • Clear, well-structured report within 5 working days of the visit
Tailored

Custom assessments & reports

For complex cases, specialist requirements or agreed ongoing arrangements.

Suitable for

  • Non-standard or complex circumstances
  • Institutions, councils or professional bodies
  • Volume or framework agreements

What’s included

  • Tailored assessment scope
  • Agreed reporting format
  • Dedicated coordination and support

Timescales

What to expect, and when

Clear timescales from your first email to the signed report, so you can plan around court dates, signings and care decisions.

Custom and complex work is scheduled to a timetable we agree with you.

Urgent and standard assessment timescales
StepUrgentStandard
We reply to your enquirySame working dayWithin 1 working day
Assessor allocatedWithin 1 working dayWithin 2 working days
Assessment visitWithin 7 daysWithin 21 days
Signed reportWithin 3 working days of the visitWithin 5 working days of the visit

For families

Worried about a loved one’s ability to make an important decision?

Whether it’s making or changing a will, setting up a Lasting Power of Attorney, applying to become a deputy, or deciding about care and where to live, a capacity assessment gives everyone clarity and protects the person at the centre of it.

Every case is different, so we’ll confirm a fixed price before you book.

Request an assessment

How we help

  1. We listen to what’s happening and identify exactly which decision needs assessing.
  2. We match you with the right professional: a doctor for wills, or an experienced social worker, nurse or occupational therapist for most other decisions.
  3. They visit your relative at home, in a care home or in hospital, at a time that suits them.
  4. You receive a clear, signed report you can give to a solicitor, the Court of Protection, the Office of the Public Guardian or a bank.

Common reasons families contact us

  • A solicitor has asked for a capacity assessment before a will is signed
  • You need a COP3 assessment to apply to become a deputy
  • A bank or care provider wants evidence of capacity for a Lasting Power of Attorney
  • There’s disagreement in the family about a decision

For professionals

Independent assessments for solicitors, local authorities, the NHS and care homes

Delivered to a consistent standard, with the admin handled for you.

Right assessor for the decision

Doctors and psychiatrists for testamentary capacity, Golden Rule attendance and complex or contested cases; registered social workers, nurses, occupational therapists and psychologists for COP3, LPA, residence, care and finance.

Speed

Urgent: visit within 7 days, report within 3 working days. Standard: visit within 21 days, report within 5 working days.

Robust reports

Decision-specific, with the Mental Capacity Act two-stage test applied in the order confirmed in JB [2021] UKSC 52, Banks v Goodfellow for wills, and COP3 Part B completed where needed.

Vetted assessors

Professionally registered, enhanced DBS-checked, with their own professional indemnity insurance and checked for competence in mental capacity work. Reports are quality-assured before release.

Easy to work with

One point of contact, fixed quotes, PO numbers honoured, invoice on delivery and 30-day payment terms. Volume arrangements are available for local authorities and organisations.

Decisions we assess

Every assessment focuses on a specific decision

A person can have capacity for some decisions and not others. These are the decisions we’re most often asked to assess.

  • Making or changing a will
  • Lasting Power of Attorney
  • COP3 for deputyship
  • Property and financial affairs
  • Gifts
  • Care and residence
  • Medical treatment
  • Contact with others
  • Litigation capacity

Other specific decisions can be assessed on request. If you’re not sure which decision applies, tell us what’s happening and we’ll help you work it out.

Quality, compliance & safeguarding

Professional standards you can rely on

Carebuz operates to a clear set of professional standards, so every assessment is delivered consistently, responsibly and to a high standard.

Assessor qualifications

Assessments are carried out by qualified, vetted professionals with appropriate experience in mental capacity assessment.

In-person assessments

Assessments are conducted in person to support accuracy, professionalism and informed decision-making.

Reporting standards

Reports are clear, structured and prepared to support legal, financial and personal decisions.

Confidentiality & data handling

All information is handled professionally and confidentially, in line with UK data protection law.

Further information on our standards and processes is available on request.

Request an assessment

Tell us what’s needed. We’ll reply within one working day.

Email us with who the assessment is for, the decision involved, where they live and how urgent it is. We’ll come back to you with a fixed quote, the same day for urgent requests.

Email
info@carebuz.com